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Delete your PetCal account

You can delete your PetCal account and its data at any time. Here are the two ways to do it.

Option 1 — In the app (fastest)

  1. 1Open PetCal and sign in.
  2. 2Go to Settings.
  3. 3Tap Delete account.
  4. 4Confirm.

Option 2 — By email

If you can no longer use the app, send an email tosupport@petcal.cafrom the email address associated with your PetCal account, asking us to delete your account. The request must come from that address so we can confirm it is really you.

Email a deletion request

What gets deleted

  • Your account and the data linked to it in our database (pet profiles, calendar events, health logs, medications, diary entries and expenses) are deleted.
  • Photos are stored only on your device. They are never uploaded to our servers, so we have no copy of them. They stay on your phone until you delete them or uninstall the app.
  • Want to keep a copy first? Use the data export in the app before deleting your account.

Have a Premium subscription?

Deleting your account does not cancel a subscription. Cancel it first in Google Play or the App Store.How to cancel